How to Check and Know Your MTN Mobile Money Charges in Uganda (Transfer and Withdrawal Charges) 2022
Mobile money has revolutionized the way financial transactions are conducted in Uganda. With the MTN Mobile Money service, users can easily send and receive money, pay bills, and even make purchases from their mobile phones. However, it is essential to be aware of the charges associated with these transactions to avoid any surprises or unexpected expenses. In this article, we will guide you on how to check and know your MTN Mobile Money charges in Uganda for both transfers and withdrawals in 2022.
Checking Your MTN Mobile Money Charges:
1. Dial *165# on your mobile phone.
2. Select “My account” from the menu.
3. Choose “Mobile Money balance.”
4. You will receive a message displaying your current Mobile Money balance, including the charges deducted for recent transactions.
Knowing Your MTN Mobile Money Transfer Charges:
1. Dial *165# on your mobile phone.
2. Select “Send Money” from the menu.
3. Enter the recipient’s phone number.
4. Enter the amount you wish to send.
5. A pop-up message will appear, displaying the transfer charges before you confirm the transaction.
Knowing Your MTN Mobile Money Withdrawal Charges:
1. Dial *165# on your mobile phone.
2. Select “Withdraw Money” from the menu.
3. Choose the option for the withdrawal method you prefer (ATM, Agent, or Merchant).
4. Enter the amount you wish to withdraw.
5. A pop-up message will appear, displaying the withdrawal charges before you confirm the transaction.
Understanding the MTN Mobile Money Charges in Uganda:
1. Transfer Charges: The cost of sending money to another MTN Mobile Money user varies depending on the amount being sent. Charges range from as low as UGX 500 for sending UGX 2,500 to UGX 1,000,000, to UGX 12,000 for sending UGX 7,000,001 to UGX 10,000,000. It is important to note that the charges increase with the amount being sent.
2. Withdrawal Charges: The cost of withdrawing money from an ATM, agent, or merchant also varies based on the amount being withdrawn. For example, withdrawing UGX 5,000 attracts a charge of UGX 330, while withdrawing UGX 1,000,000 attracts a charge of UGX 9,900. It is advisable to check the charges before making a withdrawal to avoid unnecessary expenses.
Frequently Asked Questions (FAQs):
1. What is the maximum amount I can send using MTN Mobile Money?
The maximum amount you can send using MTN Mobile Money is UGX 7,000,000 per transaction, with a daily limit of UGX 14,000,000.
2. Are there any charges for receiving money on MTN Mobile Money?
No, there are no charges for receiving money on MTN Mobile Money. The sender is responsible for paying the transfer charges.
3. Can I check my MTN Mobile Money charges for previous transactions?
Yes, you can check your MTN Mobile Money charges for previous transactions by following the steps mentioned earlier to check your account balance.
4. Are there any charges for paying bills using MTN Mobile Money?
Yes, there are charges for paying bills using MTN Mobile Money. The charges vary depending on the bill being paid and are deducted from your Mobile Money balance.
5. Can I request a refund if I am charged incorrectly?
Yes, if you believe you have been charged incorrectly, you can contact MTN customer service to request a refund. Provide them with the necessary details of the transaction, and they will assist you accordingly.
6. Are there any charges for buying airtime using MTN Mobile Money?
No, there are no charges for buying airtime using MTN Mobile Money. The amount you pay will be the exact value of the airtime purchased.
7. Can I access a detailed breakdown of my MTN Mobile Money charges?
Yes, you can access a detailed breakdown of your MTN Mobile Money charges by visiting the MTN website or contacting customer service. They will provide you with a comprehensive statement of your transactions and associated charges.
In conclusion, it is crucial to be aware of the MTN Mobile Money charges in Uganda to manage your finances effectively. By following the steps outlined in this article, you can easily check and know your transfer and withdrawal charges. Understanding these charges will enable you to make informed decisions and avoid any unexpected expenses.